About us
Built on Trust.
Powered by Experience.
The Phone Supply Co. is a real American business — transparent, accountable, and focused on phone accessories you can count on.
Founder & CEO
Ryan Evans
After spending more than 25 years working in wireless, consumer electronics, and retail sales, I kept seeing the same problem repeat itself: customers wanted quality accessories from brands they trusted, but their real options were overpriced big-box stores, questionable marketplace third-party sellers, or generic products that underdelivered.
I started The Phone Supply Co. to give everyday shoppers a better alternative — a U.S.-based store where you can buy authentic phone accessories with confidence, backed by fair pricing, fast shipping, and honest customer service.
This store is not a side project or a dropship experiment. It is a real business registered in Iowa, operated with care, and built on the belief that customers deserve to know exactly who they are buying from and what to expect.
Every decision we make — from the brands we stock to how we handle a return — reflects that belief. When something goes wrong, we fix it. When a customer reaches out, a real person responds.
We focus on what we know well: phone accessories and mobile essentials from brands customers already recognize and trust. All products are sold through authorized distribution channels.
Phone Cases & Screen Protectors
Protective cases and screen guards for a wide range of devices, including brands like Kate Spade and ZAGG.
Browse Cases →Charging Solutions
Wall chargers, wireless pads, portable power banks, and cables — including brands like mophie and Belkin.
Browse Chargers →Audio Accessories
Earbuds, headphones, and Bluetooth speakers from trusted names like Skullcandy and other recognized audio brands.
Browse Audio →Best Sellers
Our most purchased products across all categories — a great starting point if you are new to the store.
View Best Sellers →We are not trying to be everything to everyone. We focus on a category we know, and we work hard to deliver a more transparent and trustworthy buying experience than what you find on anonymous marketplace platforms.
Real U.S. Business
Registered in Iowa. Operated by The Illustrious King Limited Co. with a verifiable address and direct contact information.
Authentic Brand-Name Products
We stock products from well-known brands through authorized distribution channels so you receive what you expect.
30-Day Money-Back Guarantee
Unhappy with your purchase? We offer a full refund within 30 days of delivery with no restocking fee, provided the item meets our return criteria.
Real Human Support
Reach us by phone, email, or live chat during business hours. We respond to support requests within one business day.
Fast, Trackable Shipping
All orders are shipped via UPS with tracking provided by email. Free standard shipping on orders over $50.
Full Transparency
Our policies are written in plain language. We disclose our registered business entity, fulfillment locations, and pricing clearly before you buy.
Responsible Tech Ownership
Through our partnership with Gazelle, we promote device recycling and responsible end-of-life handling of electronics.
Secure Checkout
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, PayPal, and more — all processed securely through Shopify's encrypted checkout.
We believe that customers have the right to know exactly who they are buying from. The following information is complete and accurate as of the date on this page.
Legal Entity & Registered Office
The Phone Supply Co.
The Illustrious King Limited Co.
95 Front St., Robins, IA 52328
United States
United States only (all 50 states, contiguous U.S. addresses)
Contact & Business Hours
Available on website during business hours
Monday – Friday, 9:00 AM – 5:00 PM
Central Time (GMT-06:00, Chicago)
Saturday, Sunday, and U.S. federal holidays
Fulfillment Locations
Orders are processed and shipped from the following warehouse locations in the United States:
-
Warehouse 1 — New Jersey
175 Derousse Ave, Pennsauken Township, NJ 08110 -
Warehouse 2 — Texas
4254 Simonton Rd., Suite D, Farmers Branch, TX 75244 -
Warehouse 3 — Missouri
872 Wellesley Terrace Ln, Chesterfield, MO 63017
Orders are fulfilled from whichever location best serves your delivery address and has the item in stock. Your tracking notification will identify the originating facility.
This is our registered business address. Orders are fulfilled from our New Jersey, Texas, and Missouri warehouse facilities listed above.
We ship exclusively within the United States via UPS. The table below summarizes key information. For full details, please read our Shipping Policy.
We offer a 30-day return window from the date your order is marked as delivered. There is no restocking fee. For complete terms, please read our Return & Refund Policy.
Contact Us
Email support@thephonesupplyco.com with your order number and the reason for the return within 30 days of delivery.
Receive Authorization
Our team reviews your request within 24 hours and sends you a Return Merchandise Authorization (RMA) number with shipping instructions.
Ship the Item Back
Package the item securely in its original condition and ship it using a trackable carrier. For defective or incorrect items, we provide a prepaid UPS label.
Inspection & Refund
We inspect the returned item within 2 business days. Once approved, the refund is issued to your original payment method within 7 business days.
As a U.S.-based retailer selling to customers across all 50 states, we comply with applicable federal and state consumer protection laws. The table below outlines the protections in place for you as a customer.
| Protection / Requirement | Applicable Law or Standard | Our Practice | Status |
|---|---|---|---|
| Clear product pricing in USD | FTC Act, 15 U.S.C. § 45 | All prices displayed in U.S. Dollars with taxes calculated at checkout | Compliant |
| Shipping and delivery disclosures | FTC Mail Order Rule, 16 C.F.R. Part 435 | Processing time (1–3 days) and delivery window (6–11 business days) stated before purchase | Compliant |
| Return and refund policy disclosure | FTC Consumer Protection Rules; state laws (CA, NY, TX, FL) | 30-day return policy with no restocking fee, clearly disclosed on every order confirmation and policy page | Compliant |
| Cancellation rights | FTC Cooling-Off Rule; state-specific provisions | Cancellations accepted within 24 hours of purchase for a full refund | Compliant |
| California Consumer Privacy (CCPA/CPRA) | Cal. Civ. Code § 1798.100 et seq. | California residents may opt out of data sharing; see our Do Not Sell page | Compliant |
| Business identity disclosure | FTC Endorsement Guides; state business disclosure laws | Legal entity name (The Illustrious King Limited Co.), registered address, and contact details published on every policy page | Compliant |
| Secure payment processing | PCI DSS; Gramm-Leach-Bliley Act | All payments processed through Shopify's PCI-compliant encrypted checkout. We do not store card data. | Compliant |
| Sales tax collection | South Dakota v. Wayfair, Inc. (2018); state nexus laws | Applicable state and local sales taxes are calculated and collected at checkout based on your shipping address | Compliant |
| Privacy policy | COPPA; California, Virginia, Colorado, and other state privacy laws | Our Privacy Policy explains what data we collect, how we use it, and how to request deletion | Compliant |
| Warranty disclosures | Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. | Our Warranty Policy discloses warranty terms clearly. Manufacturer warranties pass through to the customer where applicable. | Compliant |
| Accessibility | ADA Title III; WCAG 2.1 guidance | Our website includes an Accessibility Statement and we are committed to ongoing improvement | Compliant |
| Terms of Service | UCC; applicable state contract law | Full Terms of Service govern all purchases. Dispute resolution and governing law clauses are included. | Compliant |
This table is informational. It does not constitute legal advice. If you believe your consumer rights have been violated, you may contact the FTC at ftc.gov or your state attorney general's office.
All of our policies are written in plain English and publicly accessible. We encourage every customer to read them before placing an order.
Have a question about an order, a product, or a policy? Reach out through any of the channels below. We respond to all inquiries within one business day.
Phone
+1 (319) 775-5011 Mon–Fri, 9 AM–5 PM Central TimeLive Chat
Available on the website
During business hours onlyOrder Tracking
Track Your Order Available 24/7 onlineMailing Address
95 Front St., Robins, IA 52328
Registered business addressContact Page
Submit a Contact Form For non-urgent inquiriesReady to Shop with Confidence?
Browse our full selection of phone accessories — authentic brands, transparent pricing, and fast U.S. shipping.