Accessibility Statement

Last Updated: February 15, 2026

At The Phone Supply Co. (owned and operated by The Illustrious King Limited Co.), we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our website, thephonesupplyco.com, is accessible to all.

1. Our Commitment to Accessibility

We believe that the internet should be available and accessible to anyone, regardless of circumstance and ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities.

2. Accessibility Features on Our Site

To ensure a seamless experience, we have implemented several features on thephonesupplyco.com:

  • Screen Reader Compatibility: We ensure that our product descriptions, navigation, and checkout processes are compatible with industry-standard screen readers (such as JAWS, NVDA, and VoiceOver).
  • Keyboard Navigation: Our site is fully navigable using only a keyboard, allowing users to move through menus and product pages without the need for a mouse.
  • Alt-Text for Images: Every product image and graphic includes descriptive alt-text, so users with visual impairments can understand the visual content.
  • Consistent Structure: We use clear headings, labels, and landmarks to make it easier for users to orient themselves on our site.
  • Color Contrast: We strive to maintain a high contrast ratio between text and background to ensure readability for users with low vision or color blindness.

3. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. The Phone Supply Co. is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard, but we are actively working to address these areas.

4. Technical Specifications

Accessibility of thephonesupplyco.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

5. Limitations and Alternatives

Despite our best efforts to ensure accessibility of our site, there may be some limitations. In some instances, third-party apps or plugins (such as social media feeds or certain payment gateways) may not be fully optimized. If you encounter an issue, please contact us, and we will provide an alternative way for you to complete your purchase.

6. Feedback & Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have difficulty using any part of our site, please let us know:

7. Formal Complaints

We are committed to providing a positive experience for all our customers. If you are not satisfied with our response to your accessibility concern, you have the right to lodge a formal complaint with our legal entity, The Illustrious King Limited Co., via the contact information provided above.

8. Business & Legal Information

The Phone Supply Co. is owned and operated by The Illustrious King Limited Co.

  • Legal Entity: The Illustrious King Limited Co.
  • Registered Office: 95 Front St., Robins, IA 52328, United States
  • Business Hours: Monday–Friday, 9:00 AM to 5:00 PM (CST).