Privacy policy
Last Updated: February 15, 2026
At The Phone Supply Co. (owned and operated by The Illustrious King Limited Co.), we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thephonesupplyco.com (the “Site”).
In compliance with Google Shopping Policies and U.S. federal and state laws (including CCPA/CPRA), we ensure that your data is handled with the highest level of security and transparency.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect device information using the following technologies:
- Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal email, or crypto wallet address), email address, and phone number. We refer to this information as “Order Information.”
2. How Do We Use Your Personal Information?
We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping via UPS, and providing you with invoices and/or order confirmations).
Additionally, we use this order information to:
- Communicate with you;
- Screen our orders for potential risk or fraud (refer to our Fraud Prevention protocols);
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Shopify: We use Shopify to power our online store—you can read more about how Shopify uses your personal information here: [Shopify Privacy Policy].
- Google Analytics: We use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: [Google Privacy Policy].
- Logistics & Payments: We share your data with UPS for shipping and with payment processors like Visa, Mastercard, and PayPal to complete transactions.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising & Opt-Out
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal.
5. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
6. Your Rights (CCPA/CPRA Compliance)
If you are a resident of certain states, including California, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
We do not "sell" your data in the traditional sense. For more details, please see our Do Not Sell My Personal Information page.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records (including IRS and tax compliance for The Illustrious King Limited Co.) unless and until you ask us to delete this information.
8. Secure Data Transmission (SSL)
To ensure your data is safe, we use Secure Sockets Layer (SSL) technology. This encrypts your sensitive information (such as passwords and credit card numbers) during your online transactions.
9. Children’s Privacy (COPPA Compliance)
Our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 13 (as per COPPA) or 16 (as per CCPA/CPRA).
- If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
- If we become aware that we have collected personal information from a child without parental consent, we take immediate steps to remove that information from our servers.
9. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
The Phone Supply Co. is owned and operated by The Illustrious King Limited Co.
Legal Entity Name: The Illustrious King Limited Co.
Registered Address: 95 Front St., Robins, IA 52328, United States
Fulfillment Location 1: 175 Derousse Ave, Pennsauken Township, NJ 08110, United States
Fulfillment Location 2: 6 Goddard, Irvine, CA, 92618, United States
Phone: +1 (319) 775 5011
E-mail : customerservice@thephonesupplyco.com
Live Chat: Available on the website during business hours.
Business Hours: 9:00 AM to 5:00 PM (Monday–Friday), (GMT-06:00) Central Standard Time (Chicago)