Compatibility Disclaimer

Compatibility Disclaimer

Last Updated: August 19, 2026

What "Compatible" Means

Every product listing on our website states the specific device models a case, screen protector, or charging accessory is designed to work with. "Compatible" means the product is designed and tested to fit or function with the listed device model(s) only — it does not guarantee compatibility with other models, even similar ones, unless explicitly stated.

Your Responsibility Before Ordering

Before purchasing, please confirm your exact device model. You can usually find this in your device settings (Settings > About Phone, or Settings > General > About). If you're unsure whether a product fits your device, contact us at support@thephonesupplyco.com before ordering and we'll confirm compatibility for you.

Audio & Wireless Accessories

Bluetooth headphones, earbuds, and speakers are generally compatible with any Bluetooth-enabled device, but companion app features (such as noise cancellation controls or firmware updates) may only be available on specific operating systems. Check the product listing for details before purchasing if app functionality matters to you.

If a Product Doesn't Fit

If you receive a product that does not fit or function with your stated device model as described in the listing, contact us within 30 days of delivery. We'll help you exchange it for the correct item under our standard Return & Refund Policy.

Contact Us

The Phone Supply Co. is owned and operated by The Illustrious King Limited Co., registered at 95 Front St., Robins, IA 52328, United States. Questions about product compatibility can be sent to support@thephonesupplyco.com or +1 (319) 775-5011, Monday–Friday, 9 AM–5 PM Central Time.