Legal Notice
Legal Notice &
Disclosures
This page contains complete legal disclosures, business identity information, intellectual property notices, consumer protection rights, and governing terms that apply to all transactions at The Phone Supply Co.
Please read this Legal Notice carefully before using www.thephonesupplyco.com or placing any order. By accessing our website, browsing our products, or completing a purchase, you acknowledge that you have read and understood the disclosures on this page. If you have questions about anything below, contact us before ordering — our team is available Monday through Friday, 9:00 AM to 5:00 PM Central Time.
Every customer has the right to know exactly who they are doing business with. The following information identifies the legal entity responsible for all transactions made on this website and is accurate as of the date shown above.
United States
Central Time (GMT‑06:00, Chicago)
Closed weekends & U.S. federal holidays
Orders are processed and shipped from U.S. warehouse locations. All fulfillment is conducted within the continental United States.
175 Derousse Ave, Pennsauken Township, NJ 08110
4254 Simonton Rd., Suite D, Farmers Branch, TX 75244
872 Wellesley Terrace Ln, Chesterfield, MO 63017
All original content, design elements, and branding on this website are the intellectual property of The Illustrious King Limited Co., protected under applicable U.S. copyright and trademark law. Third-party brand names and logos remain the property of their respective owners.
The text, images, page layouts, and overall look-and-feel of www.thephonesupplyco.com are copyright © 2026 The Illustrious King Limited Co. All rights reserved. No portion of this website may be reproduced, distributed, or republished without prior written permission.
The Phone Supply Co. is a trade name of The Illustrious King Limited Co. Unauthorized use of this name or any confusingly similar mark in commerce — including in domain names, advertising, or social media — is prohibited and may give rise to legal action under the Lanham Act (15 U.S.C. § 1125).
Brand names appearing on this site — including but not limited to Kate Spade, ZAGG, mophie, Belkin, Skullcandy, Apple, Samsung, and Gazelle — are trademarks or registered trademarks of their respective owners. Their appearance here does not imply any endorsement of The Phone Supply Co. by those brand owners.
You may not scrape, frame, mirror, copy, or use automated tools to extract content from this website for commercial purposes. Product images, descriptions, and pricing data are proprietary. Any unauthorized use constitutes copyright infringement and/or unfair competition under U.S. law.
If you believe that content appearing on our website infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512). Your notice must include: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the infringing material and its location on our site; (3) your contact information; (4) a statement of good faith belief; (5) a statement under penalty of perjury that the information is accurate; and (6) your physical or electronic signature.
Send DMCA notices to our designated agent: support@thephonesupplyco.com — Subject line: "DMCA Notice" — or by mail to: The Illustrious King Limited Co., 95 Front St., Robins, IA 52328. We will respond promptly and take appropriate action in accordance with the DMCA.
Every product sold at The Phone Supply Co. is genuine, brand-name merchandise sourced through authorized distribution channels. We do not sell counterfeit, refurbished-as-new, or grey-market goods.
All inventory is acquired through brand-authorized wholesale distributors. This means the products you receive are the same items sold by those brands in their own retail channels — complete with original manufacturer packaging and any applicable manufacturer warranty.
Unless a product listing explicitly states otherwise, all items sold on this website are new, factory-sealed, and in original manufacturer condition. We do not sell used, open-box, or refurbished items unless those conditions are clearly disclosed in the product title and description.
Some accessories are listed as compatible with specific device models (e.g., iPhone, Samsung Galaxy, Google Pixel). Device compatibility information is sourced from manufacturer specifications. We strongly recommend verifying compatibility with your exact model before purchasing. Incompatibility alone does not constitute a defect.
Product descriptions, specifications, and images are provided in good faith based on manufacturer-supplied information. Actual product appearance, color, and packaging may vary slightly from images shown. If you receive a product materially different from its description, contact us within 30 days for a full resolution under our Return & Refund Policy.
We are committed to honest, accurate, and FTC-compliant advertising. All prices, promotions, and claims on this website are made in good faith and comply with the Federal Trade Commission Act (15 U.S.C. § 45).
All prices displayed on this website are in United States Dollars (USD). Applicable state and local sales taxes are calculated separately and shown at checkout based on your delivery address. The total amount charged to your payment method will be the price displayed plus any applicable tax.
When a product is listed at a sale or discounted price, the original reference price reflects the product's prior offering price on our website or the manufacturer's suggested retail price (MSRP). We do not inflate reference prices for the purpose of creating artificial discounts. Promotional offers are subject to stated expiration dates and availability.
Any customer reviews or testimonials displayed on our website are genuine and unedited. We do not pay for, incentivize, or fabricate customer reviews. If we ever display a sponsored or compensated review, it will be clearly labeled as such in accordance with FTC Endorsement Guidelines (16 C.F.R. Part 255).
We may participate in affiliate programs, including the Gazelle device trade-in program, where we receive compensation for referring customers. Any such relationship will be disclosed in the relevant page content. We only link to or recommend services we believe provide genuine value to our customers.
Despite our best efforts, pricing errors may occasionally occur. If a product is listed at an incorrect price due to a typographical error or system error, we reserve the right to cancel or refuse orders placed at the incorrect price. We will notify you promptly if your order is affected and provide a full refund. We are not obligated to fulfill orders placed at erroneous prices. This practice is consistent with the FTC Act and applicable state consumer protection laws.
Following the U.S. Supreme Court ruling in South Dakota v. Wayfair, Inc., 585 U.S. 162 (2018), online retailers are required to collect sales tax based on economic nexus in states where they exceed defined sales thresholds. We collect and remit applicable sales tax on all taxable orders shipped within the United States.
We maintain warehouse presence in the following states, creating a physical nexus for sales tax purposes:
Sales tax is calculated automatically at checkout based on your shipping address, the applicable state and local tax rates, and the taxability of the specific products in your order under that state's laws. The tax amount is displayed clearly before you confirm your purchase.
Tax rates vary by state, county, and municipality. Phone accessories (cases, chargers, audio accessories) are subject to general merchandise sales tax rates in most states. A small number of states exempt certain electronics-related accessories — where applicable, those exemptions are applied automatically.
If you are a tax-exempt organization (e.g., a qualified non-profit, government entity, or reseller), you may be eligible to purchase without paying sales tax. To request tax-exempt status, contact us at support@thephonesupplyco.com before placing your order with a copy of your valid exemption certificate for your state.
We cannot retroactively issue tax refunds for prior orders after they have been placed and charged without valid exemption documentation on file.
This section explains the warranties associated with products we sell, limitations on our liability, and important legal notices that govern the relationship between you and The Phone Supply Co.
Many products sold on this website are covered by the manufacturer's limited warranty. Those warranties are provided directly by the manufacturer and are separate from our store return policy. Where a manufacturer's warranty applies, it passes through to you as the end consumer. Warranty claim procedures, coverage periods, and exclusions are defined by each manufacturer. Please refer to our full Warranty Policy for details and manufacturer contact information.
This website, including all content and information on it, is provided on an "as is" and "as available" basis. We make reasonable efforts to ensure accuracy, but we do not warrant that the website will be error-free, uninterrupted, or free of viruses. We reserve the right to update, modify, or discontinue any portion of the website at any time without notice.
To the fullest extent permitted by applicable law, The Illustrious King Limited Co.'s total liability to you for any claim arising from a purchase made on this website shall not exceed the amount you paid for the specific product giving rise to the claim. We shall not be liable for any indirect, incidental, consequential, or punitive damages. This limitation does not apply to claims arising from our own gross negligence or willful misconduct, or to any rights you may have under applicable consumer protection laws that cannot be waived.
Where a written warranty accompanies a product sold for more than $15.00, we disclose that warranty in a manner that is clear, accessible, and available for review before purchase, as required by the Magnuson-Moss Warranty Act and the FTC's Disclosure of Written Consumer Product Warranty Terms and Conditions rule (16 C.F.R. Part 701). You have the right to read any written warranty before buying. Full warranty terms for applicable products are disclosed on the product page and in our Warranty Policy. Nothing in this notice limits any implied warranty rights you may have under your state's consumer protection laws.
These terms and all transactions at The Phone Supply Co. are governed by the laws of the State of Iowa and applicable federal law. We prefer to resolve disputes quickly and fairly without litigation whenever possible.
All disputes arising from or related to your purchase from The Phone Supply Co. shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict-of-law principles, and applicable federal statutes including the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and the Uniform Commercial Code (UCC) as adopted in Iowa (Iowa Code Ch. 554).
Before pursuing any formal legal action, you agree to contact us at support@thephonesupplyco.com or +1 (319) 775-5011 and give us a reasonable opportunity — at least 30 calendar days — to resolve the issue. The vast majority of disputes are resolved at this stage without escalation, and we are committed to responding to every legitimate complaint promptly.
If informal resolution is unsuccessful, any legal action, suit, or proceeding arising from or related to your use of this website or a purchase shall be filed exclusively in the state or federal courts located in Linn County, Iowa. You consent to the personal jurisdiction of those courts. For small claims (typically under $6,500 in Iowa), you may file in the Iowa Small Claims Court in your local district as provided by Iowa Code Ch. 631.
To the maximum extent permitted by law, you agree that any dispute will be resolved on an individual basis and not as part of any class, representative, or consolidated action or proceeding. This waiver does not prevent you from filing a complaint with a government agency or exercising any rights you have under applicable consumer protection statutes that cannot be contractually waived.
As a retailer shipping to all 50 U.S. states, we recognize that customers in different states have specific statutory rights. The following table summarizes key consumer protection laws in the states from which we receive the most orders. This is informational — it does not constitute legal advice.
| State | Key Consumer Protection Law | Notable Rights for Online Shoppers | Regulator / Resource |
|---|---|---|---|
| California | CLRA (Civ. Code § 1750); CCPA/CPRA (Civ. Code § 1798.100); Song-Beverly Consumer Warranty Act | Right to opt out of data sale/sharing; implied warranty of merchantability cannot be disclaimed on consumer goods; return policy must be conspicuously posted | CA DOJ Consumer Protection |
| New York | NY Gen. Business Law §§ 349–350; New York SHIELD Act; NY Consumer Protection Act | Right to truthful advertising; protection against deceptive practices; data breach notification rights; refund policies must be disclosed at the point of sale | NY AG Consumer Frauds |
| Texas | TX Deceptive Trade Practices Act (Bus. & Com. Code § 17.41) | Protection against false, misleading, or deceptive acts; Texas residents may be entitled to up to 3x actual damages for knowing violations; 60-day written demand notice required before suit | TX AG Consumer Protection |
| Florida | FL Deceptive & Unfair Trade Practices Act (FDUTPA) (§ 501.201) | Actual damages plus attorney's fees for deceptive acts or practices; right to refund for non-delivery; mail-order retailers must ship within time stated or within 30 days | FL AG Consumer Protection |
| Illinois | IL Consumer Fraud Act (815 ILCS 505); IL Biometric Information Privacy Act (BIPA) | Protection against unfair or deceptive acts; right to actual damages; refund rights for undelivered goods; Illinois does not permit waiver of implied warranty in consumer goods sales | IL AG Consumer Protection |
| Washington | WA Consumer Protection Act (RCW 19.86); WA My Health MY Data Act | Treble damages up to $25,000 for consumer protection violations; right to refuse data collection for health-related information; right to delete personal data upon request | WA AG Consumer Protection |
| Colorado | CO Consumer Protection Act (C.R.S. § 6-1-101); Colorado Privacy Act (CPA) | Right to access, correct, and delete personal data; right to opt out of targeted advertising based on personal data; right to know of deceptive trade practices | CO AG Consumer Protection |
| Virginia | VA Consumer Protection Act (§ 59.1-196); VA Consumer Data Protection Act (VCDPA) | Right to access, correct, delete, and port personal data; right to opt out of profiling; protection against misrepresentation in the sale of goods; actual damages and attorney's fees | VA AG Consumer Protection |
| New Jersey | NJ Consumer Fraud Act (N.J.S.A. 56:8-1) | Treble damages plus mandatory attorney's fees for unlawful practices; one of the strongest consumer fraud statutes in the U.S.; applies to online retail transactions shipped to NJ addresses | NJ Division of Consumer Affairs |
| Pennsylvania | PA Unfair Trade Practices & Consumer Protection Law (73 P.S. § 201-1) | Right to actual damages or $100, whichever is greater; right to treble damages for knowing violations; class action rights preserved; applies to all deceptive acts in consumer transactions | PA AG Consumer Protection |
| Georgia | GA Fair Business Practices Act (O.C.G.A. § 10-1-390) | Right to recover actual damages for deceptive or unfair business practices; 30-day written demand notice required before civil suit; Attorney General may seek civil penalties | GA Consumer Protection Division |
| Ohio | OH Consumer Sales Practices Act (O.R.C. § 1345.01) | Right to rescind transaction within a reasonable time; damages of at least $200 for knowing violations; right to class action; AG maintains a public database of deceptive practices | OH AG Consumer Protection |
| North Carolina | NC Unfair & Deceptive Trade Practices Act (G.S. § 75-1.1) | Treble damages (mandatory) for willful violations; attorney's fees awarded to prevailing plaintiff; broad scope covering advertising, sales, and post-sale conduct | NC DOJ Consumer Protection |
| Michigan | MI Consumer Protection Act (MCL § 445.901); MI Identity Theft Protection Act | Right to actual damages or $250, whichever is greater; data breach notification within 45 days; protection against misrepresentation of product quality, grade, or standard | MI AG Consumer Protection |
| Arizona | AZ Consumer Fraud Act (A.R.S. § 44-1521) | Protection against deceptive acts in connection with the sale of merchandise; right to pursue civil action for actual damages; AG may seek restitution and civil penalties up to $10,000 per violation | AZ AG Consumer Protection |
| Massachusetts | MA Consumer Protection Act (M.G.L. ch. 93A) | One of the strongest state consumer laws; up to 3x damages plus attorney's fees for willful violations; 30-day written demand required before suit; AG may bring civil enforcement | MA AG Consumer Protection |
| Iowa (Home State) |
Iowa Consumer Fraud Act (Iowa Code § 714H); Iowa Private Right of Action for Consumer Frauds Act | Right to actual damages plus attorney's fees; protection against any fraudulent, deceptive, or unfair practice in the sale of goods; right to pursue class actions; state AG enforcement authority | Iowa AG Consumer Protection |
This table summarizes major state consumer protection frameworks and is not a complete legal reference. Laws change. For state-specific advice, consult a licensed attorney or your state attorney general's office. Your rights under federal law — including the FTC Act, COPPA, and the Magnuson-Moss Warranty Act — apply regardless of your state of residence.
We take the privacy of our customers seriously and operate in full compliance with applicable federal and state privacy laws. The following disclosures supplement our full Privacy Policy.
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act (15 U.S.C. § 6501 et seq.). If you believe we have inadvertently collected information from a child under 13, contact us immediately at support@thephonesupplyco.com and we will delete it promptly.
California residents have the right to know what personal information is collected, the right to delete their data, the right to opt out of the sale or sharing of personal data, and the right to non-discrimination for exercising those rights. To exercise your California privacy rights, visit our Do Not Sell or Share My Personal Information page or submit your request via our Privacy Opt-Out Request Form.
By placing an order on this website, you consent to receive order confirmations, invoices, shipping notifications, and customer service communications in electronic form, consistent with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001). You may request paper copies of any record by contacting us. To opt out of marketing emails specifically, click the unsubscribe link in any marketing email we send.
Any commercial email we send complies with the CAN-SPAM Act (15 U.S.C. § 7701). This means: our identity and physical mailing address (95 Front St., Robins, IA 52328) are included in every commercial email; subject lines accurately reflect the content; and every commercial email includes a clear and functional opt-out mechanism. We honor opt-out requests within 10 business days.
All payment transactions on this website are processed through Shopify's PCI DSS Level 1-compliant payment infrastructure. We do not store, access, or have visibility into your full card number, CVV, or bank account details. Accepted payment methods include Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and PayPal. For questions about payment security, please review our Payment Policy. For general Shopify security information, refer to shopify.com/security.
This section covers additional legal notices that apply to your use of The Phone Supply Co., including how we handle links to third-party websites, how we update this notice, and our accessibility commitment.
Our website may contain links to third-party websites, including manufacturer websites, the Gazelle device trade-in program, and shipping carrier tracking portals (UPS). These links are provided for convenience and informational purposes only. We do not control, endorse, or accept responsibility for the content, privacy practices, or terms of any third-party website. Visiting any third-party site is at your own risk, and we encourage you to review their privacy and terms policies.
We are committed to making our website accessible to people with disabilities, consistent with the principles of the Americans with Disabilities Act (ADA Title III) and WCAG 2.1 guidelines. Our full Accessibility Statement describes the steps we are taking and how to report accessibility issues. If you experience an access barrier, contact us at support@thephonesupplyco.com and we will assist you directly.
We reserve the right to update or modify this Legal Notice at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised. We encourage you to review this page periodically. Continued use of this website after a change is posted constitutes your acceptance of the revised notice. Changes that affect existing orders will not apply retroactively to those orders.
If any provision of this Legal Notice is found to be invalid, unenforceable, or contrary to applicable law by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect. The invalidity of any single provision does not affect the overall enforceability of this notice.
All policies governing the operation of The Phone Supply Co. are publicly available at the links below. We encourage you to read them before placing an order.
If you have any questions, concerns, or requests related to this Legal Notice — including requests to exercise your privacy rights or file a complaint — please contact us through any of the following channels. We respond to all inquiries within one business day.
Available on Website
During business hours only95 Front St., Robins, IA 52328
United States
If you believe your consumer rights have been violated and you are unable to resolve the issue directly with us, you have the right to report the matter to the appropriate federal or state authority:
Our team is available Monday through Friday to answer any legal, policy, or product questions before you purchase.
© 2026 The Illustrious King Limited Co. All rights reserved. Trade name: The Phone Supply Co. • 95 Front St., Robins, IA 52328, United States • support@thephonesupplyco.com